Unit Will Not Power On

• 1). Unplug the machine and plug it into another outlet.
  
  
• 2). Press and hold the "POWER" button until the unit turns on.
  
  
• 3). Request a service call through Samsung technical support if these steps do not restore power to the unit.
  
  

Eject Button is Not Working

• 1). Unplug the unit from the power source for at least 60 seconds.
  
  
• 2). Plug the unit in but do not turn it on.
  
  
• 3). Press and hold down the "EJECT" button until the tape is ejected.
  
  

Remote Buttons are Non-Responsive

• 1). Press and hold the "INFO" button on the remote for at least 5 seconds.
  
  
• 2). Ensure the word "SAFE" is not present on the players digital screen before moving to the next step.
  
  
• 3). Test the functionality of the remote and resume normal operation.
  
  

Cleaning the Player

• 1). Dust the outside of the player with a dry cloth to remove any surface debris.
  
  
• 2). Remove any dust from the VHS deck and the DVD loading tray using compressed air.
  
  
• 3). Clear any debris from the laser lens using a DVD laser lens-cleaning disc.
  
  

Update the Players Software

• 1). Download the latest software update from the Samsung download site.
  
  
• 2). Extract the files and then burn them onto a CD-R disc.
  
  
• 3). Turn on the player and insert the disc into the DVD loading tray.
  
  
• 4). Confirm your desire to update your player and then wait for the status message that the update was successful.
  
  
• 5). Power down the player after the upgrade is complete before you attempt to use it.