Communication is a powerful medium of doing business. Every business owner needs to stay interactive inside and outside the office premise. For performing business tasks successfully, it is essential to maintain the constant flow of information so as to crack the business deals. When you integrate a good communication system in your office, you can find more opportunities for sales. Therefore, you always look for better and improved methods to make communication effective. Discussing about the small business communication system, cloud based PBX is the great choice.

What is Cloud PBX?

PBX (Private Branch Exchange) is the telephone exchange that manages communication within any office or business building. It establishes connection within the internal telephones of business as well as connect them to the public telephone network. Cloud based PBX is the new phase of communication technology which is also known as VoIP PBX, hosted PBX, virtual PBX. In this business communication system, there are more than one VoIP enabled handsets and an IP PBX. These phones are registered with the IP PBX server and at the time of call, it establishes connection. VoIP phones are ordinary looking telephones. You can use this cloud based PBX as the backbone for the phone system or it can be located on the customer's premise.

Why Companies choose Cloud PBX?

Be it shopping or banking, almost everything is located on cloud these days. These cloud based tools are popular because it can be easily used and accessible from anywhere as well as at very low cost.

Let's see some prominent reasons:

Little or no IT support

When you choose cloud based PBX solutions for your business communication, you don't need to look for IT support services. You can use your IT resources for other important business tasks. Small businesses have less technical resources and thereby, it is a good option for them. Availing these solutions, you can get expert installation, project management and end user support.

Reduce multiple vendor confusion

Traditional telecommunication solutions was making things little messed up thereby, leading to confusion. You had to manage among PBX vendor, telecommunication carrier and a local service provider as they all have different invoice and point of contact. These cloud based solutions are much simpler to manage as you have only vendor.

Accessibility from Anywhere

Accessibility is always be the concern of businesses. Therefore, cloud PBX is not restricted to a physical location. Through this, you can easily unify multiple offices and remote workers. From anywhere, you can access the same system. Transfer calls and conduct conferencing with your colleagues. Another best thing is disaster planning and recovery. If due to any disaster your office location is inaccessible, you can re-route calls to other locations, mobile or home phones. Also, you can make changes to auto-attendant so as to manage clients.

Scalable Solutions

In this modern environment, business infrastructure is growing. Thus, you need to grow your business communication system also. This hosted PBX can be easily extended as per company's requirements. All the features are scalable.

Enterprise-class features at competitive prices

At reasonable price, you can get premium cloud PBX solutions. Thereby, small businesses can use it for their business functioning.